HLT23215 Certificate II Health Support Services (Release 1)
Description
This qualification covers workers who provide support for the effective functioning of health services. These workers do not provide direct care assistance functions such as assisting other staff with the care of clients. This is an entry-level qualification and is suited to Australian Apprenticeship pathways.
Occupational titles for these workers may include:
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Section 1
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1
BSBCUS201 Deliver a service to customers V4.1 -
2
BSBINM201 Process and maintain workplace information V4.0
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3
BSBINM202 Handle mail V4.0
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4
BSBITU201 Produce simple word processed documents V4.0
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5
BSBITU202 Create and use spreadsheets V4.0
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6
BSBWOR203 Work effectively with others V4.0
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7
BSBWOR204 Use business technology V4.0
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8
HLTCSD201D Maintain high standard of client service V3.0
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9
HLTHIR301C Communicate and work effectively in health V3.0
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10
HLTHIR403C Work effectively with cultural diverse clients and co-workers V3.3
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11
HLTIN301C Comply with infection control policies and procedures V3.0
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12
HLTWHS200A Participate in WHS processes V3.0
Section 1
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13
BSBCUS201 Deliver a service to customers V4.1
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14
BSBINM201 Process and maintain workplace information V4.0
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15
BSBINM202 Handle mail V4.0
-
16
BSBITU201 Produce simple word processed documents V4.0
-
17
BSBITU202 Create and use spreadsheets V4.0
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18
BSBWOR203 Work effectively with others V4.0
-
19
BSBWOR204 Use business technology V4.0
-
20
HLTCSD201D Maintain high standard of client service V3.0
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21
HLTHIR301C Communicate and work effectively in health V3.0
-
22
HLTHIR403C Work effectively with cultural diverse clients and co-workers V3.3
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23
HLTIN301C Comply with infection control policies and procedures V3.0
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24
HLTWHS200A Participate in WHS processes V3.0
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