CUA40415- Certificate IV in Live Production and Technical Services
This unit involves the skills and knowledge required to conduct in-flight retailing, in compliance with relevant regulatory requirements of national operating standards. It includes assessing customer needs, promoting products and customer services, handling payments, handling complaints and completing administrative requirements. It also includes carrying out stocktaking procedures, reconciling money/stock, ordering and storing stock, and maintaining security of goods and revenue.
Our courses are suitable for anyone with the motivation to improve, upskill or reskill. All you need is a computer, laptop, tablet or phone and away you go. You do not need prior qualifications or pre-requisites to complete any of our online courses. If you would like to discuss further, please contact our support team, at any time via live chat on our website, our learning platform.
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