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Frequently Asked Questions

If you require assistance or need more info regarding Student Portal troubleshooting and navigation, course information, policies and procedures, and etc., you may browse through our FAQ’s page and find the answers you need!


Our courses are suitable for anyone with the motivation to improve, upskill or reskill. All you need is a computer, laptop, tablet or phone and away you go. You do not need prior qualifications or “pre-requisites” to complete any of our online courses. If you would like to discuss further, please contact our support team, at any time via live chat on our website, our learning platform.

Each course page on our site gives an expected number of study hours (under the course title at the highest point of the page). This is an aide in particular, a portion of our understudies total their examinations in a fraction of the time, contingent upon how much investigation time you are devoted to.

Aussie Courses recommends that students:

Are aged 18 years or olderHave sound language, literacy, and numeracy skills (at least Year 10 or equivalent)
Students are also required to:

Obtain a Unique Student Identifier (USI)
Provide a valid ID with his/her picture and signature
Undertake a Language, Literacy, and Numeracy Evaluation
Undertake a Personal Learning Plan Evaluation
Specifically for online courses, students are required to have sufficient digital literacy skills to*:

Work with computers
Access information online
Communicate online
Participate safely and responsibly online
Create digital content
Collaborate and manage content digitally
Produce digital media
Additionally, they are required to demonstrate having sufficient*:

Self-directiveness and self-motivation to undertake their studies consistently
Online and distance education readiness to successfully engage in learning content
Please answer this short survey to see if you are ready for studying online!

*Additional training is available for students who cannot demonstrate sufficient skills to successfully undertake their study before they commence the course.