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The Effective Negotiator0812xyt

Negotiation skills are used extensively in many areas of work and personal life, and are considered to be both a science and an art form; they are crucial skills that can be learnt, honed and put to great effect. This course will significantly enhance your effectiveness in any given negotiation situation, providing a ‘win-win’ to the parties concerned whilst harnessing healthy and sustainable stakeholder relationships.

You will learn the essential process, skills, tools and techniques that can be used in any negotiation situation.

This course examines how to assess and anticipate the other party’s position and target outcomes and objectives, how to plan an effective negotiation strategy, the art of deploying the right tactics and what it takes to create and maintain a conducive atmosphere for negotiations to succeed, even when they may be drawn-out or particularly challenging.

Course Objectives

On completion, you will be able to:

  • Define your negotiation objectives and plan an effective negotiation
  • Set up a positive environment for conducive negotiations
  • Conduct a negotiation in line with your strategy
  • Adjust tactics in a negotiation to achieve the best outcome
  • Learn lessons for continuous improvement of negotiation skills

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Lectures: 5