TLI21610 – Certificate II in Warehousing Operations (Release 4)

Employability Skill

Industry /enterprise requirements for this qualification include :

Communication

• Use communication systems and procedures required for warehousing operations
• Read and interpret relevant regulations, instructions, signs and labels applicable to warehousing operations
• Speak clearly and directly on matters related to warehousing operations
• Write documents as part of duties, including completion of relevant forms and incident reports
• Negotiate complex issues with others in the course of warehousing operations
• Recognise and interpret non-verbal signs, signals and behaviour
• Use relevant communication equipment.

Teamwork

• Collaborate with others in the course of warehousing operations
• Contribute to the resolution of any interpersonal conflicts that may arise during warehousing operations
• Assist other team members to achieve and maintain competence where applicable
• Avoid and prevent the harassment of others in the workplace
• Work with persons of different ages, gender, race, religion, political persuasion, etc.

Problem solving

• Identify and solve or report problems arising in the course of warehousing operations
• Monitor and anticipate problems that may occur in the course of warehousing operations including hazards and risks and take appropriate action to report or resolve the problems within limits of responsibility
• Manage hazards and risks in a range of warehousing situations and take appropriate precautions
• Use mathematics to solve problems such as various calculations involved in warehousing operations.

Initiative and enterprise

• Modify activities dependent on differing situations and contingencies that may arise during warehouse operations
• Take appropriate initiatives in a range of diverse operational situations such as those above
• Respond appropriately to any changes in equipment, standard operating procedures and the working environment.

Planning and organising

• Follow and apply operational and emergency plans, systems and procedures
• Check own compliance with regulations and codes of practice
• Implement the workplace security and safety management systems
• Check own operational performance
• Collect and interpret information needed in the course of warehousing operations
• Organise and plan own work activities
• Manage time and priorities in the course of road transport operations.

Self management

• Interpret and apply regulations, standard operating procedures and instructions
• Establish and follow own work plans and schedules
• Monitor and evaluate own work performance.

Learning

• Adapt own competence in response to any changes in warehousing and storage operations
• Assist others in the workplace to develop their competence
• Update own knowledge and skills required for warehousing and storage activities.

Technology

• Use the equipment and materials required during warehousing and storage operations
• Follow and apply operational and servicing instructions for equipment used during warehousing and storage operations
• Follow and apply OH&S procedures when using warehousing and storage equipment and facilities.