TLI22318- Certificate II in Rail Customer Service
his unit involves the skills and knowledge required to provide customer service to passenger son an aircraft. It includes providing customer service prior to departure, advising on and using cabin features and amenities, and providing customer service during flight. It also includes providing customer service on arrival, providing support to other members of the aircraft crew, and carrying out administrative procedures
Our courses are suitable for anyone with the motivation to improve, upskill or reskill. All you need is a computer, laptop, tablet or phone and away you go. You do not need prior qualifications or pre-requisites to complete any of our online courses. If you would like to discuss further, please contact our support team, at any time via live chat on our website, our learning platform.
Be the first to add a review.
Please, login to leave a review
